1. Scope

a) These terms and conditions apply to contracts for the rental of our holiday apartments for lodging, and all services provided to customers other goods and services operation.

b) The Sub-and re-letting of holiday apartments and their use for purposes other than accommodation require the prior written consent of the operation.

c) Terms and Conditions of the customer only if they have been previously agreed upon.


2. Contract, Parties, Liability, Statute of Limitations

a) The contract is through accepting the request of the customer by the hotel itself.

 b) The contracting parties are the accommodation and the customer. If a third party placed the order, he is liable to the tourist accommodation compared with the client jointly and severally for all obligations under the Accommodation Agreement, provided that the hotel company has a corresponding statement of the third.

c) The accommodation shall be liable for the obligations under the contract. In the non-typical services liability to intent and gross negligence.

d) The limitation period for all claims of the customer 6 months.

e) The limitations of liability and brief limitation period apply to the lodging establishment also on Contract preparation and positive breach of contract.


3. Services, prices, payments, set-offs, tax

a) The establishment is obliged to have the customer available holiday apartments available and to fulfill the agreed services.

b) The customer is obligated to pay for the rooms provided and for services used in his claims or agreed price of the accommodation. This also applies to customers to services and expenses of the salvage operation Behr to third parties.

c) prices are available by the hotel furthermore, if the client wishes to change the number of reserved rooms, the services of the accommodation or the duration of the guests and consents to the lodging establishment.

d) The agreed prices include applicable sales tax.. If the period from contract to contract 4 months and the rate generally charged by the hotel for such services, so the tourist accommodation raise the contractually agreed price accordingly, but not more than 15%.

e) For the payment of rents, the following rules. 7 days after a confirmed booking, a deposit payment of 20% down payment and paid into the account of the castle free stone. The remainder of rent is due 4 weeks before arrival.. If booking within 4 weeks before arrival is the final payment due 2 weeks before arrival.. Book within 2 weeks before arrival the total amount to be paid immediately. Book within 5 days before arrival the amount of on-site before handing over the apartment must be paid in cash.

f) The tax is not included in the rent. This must be paid on handover of the apartment to the accommodation.. The tax will be forwarded directly to the city of Rostock.

4. Cancellation by the customer, cancellation charges

a) demand for cancellation of the customer of the contract concluded with tourist accommodation in writing. If not, then the price agreed in the contract must be paid even if the customer does not avail the services. This does not apply in cases of delayed performance of the accommodation or one of his own fault, impossibility of performance.

b) To the extent the hotel company and the customer a date to withdraw from the contract agreed upon in writing, the customer may cancel the contract until that without triggering payment or compensation claimsThe right of rescission expires if he does not exercise his right of appointment in writing exercises.

c) If the customer unused holiday apartments the accommodation revenue from rentals and otherwise the saved expenses to be counted.

d) The tourist accommodation shall be free to lump sum of incurred damage. The customer is then obliged to pay 90% of the contract price for the lodging with or without breakfast.

e) The amount of cancellation charges is scaled as follows:
 - From booking to 8 weeks before the start of the booking date - 20% of the price
 - From 8 weeks to 4 weeks before booking date 40% of the price
 - From 4 weeks to 2 weeks before the date of booking 70% of the price
 - From 2 weeks before the booking date 90% of the price

5. Right of rescission Behr salvage operation

a) If a right to cancel the customer within a certain period was agreed upon, the establishment is in this period also entitled to withdraw from the contract.

b) In addition, the accommodation is right for justifiable reason to cancel the contract, for example if: - Acts of God or others do not make the accommodation company attributable to the facts on the fulfillment of the contract impossible - Room with misleading or false statements of material facts, such as the identity the customer or the purpose, were - The accommodation reasonable cause to believe that the use may endanger the accommodation company's smooth operations, security or the reputation of the accommodation in public, without this the management or organizational area of the accommodation is attributable.
c) For group travel is the accommodation entitled to raise a deposit.

6. Providing holiday apartments, parking, delivery and - redemption

a) Booked holiday apartments are available to the customer from 15.00 clock on the agreed arrival date. Der Kunde hat keinen Anspruch auf frühere Bereitstellung. The customer has no right to earlier availability.

b) On the agreed day of departure the holiday apartments are vacated before 10.00 clock to pass.

7. Liability of the accommodation

a) The accommodation is responsible for the care of a prudent businessman. This liability is not limited to typical power range of performance deficiencies, damages, consequential damages or problems caused by intent or gross negligence of the accommodation. Should disruptions or defects in the service of lodging operations occur, the operation with knowledge or to a breach of the customer will seek to remedy. The customer is obligated to contribute reasonable to fix the problem and keep the damage to a minimum

b) for news, mail and parcels will not be liable to the hotel itself. We also take no delivery, storage and replacement issues, claims for damages are hereby excluded.

c) For property brought in by customers such as valuables, cash is not liable for tourist accommodation.

8. House Rules

Each visitor to the holiday apartments has to abide by the posted house rules.

9. Final Provisions

a) German law applies.

b) Should any of these General Terms and Conditions be void or violate the law, does not affect the validity of these terms and conditions. For the void or applicable law as conditions instead, the regulations come into force.

c) The exclusive jurisdiction - when a check and exchange disputes - for commercial transactions is the location of the accommodation. If a contractor the requirements of the Code of Civil Procedure § 38, paragraph 1 are met and has no general jurisdiction in the country, the courts at the location of the accommodation.